Workshop Manager

Key Responsibilities:

• Direct and manage the daily operations of a busy automotive workshop.
• Schedule and distribute work effectively to maximise technician efficiency and workshop output.
• Track workflow throughout the day, ensuring repairs and servicing are completed within agreed timeframes.
• Monitor labour performance, workshop utilisation, and productivity levels.
• Provide technical support and guidance to technicians when required.
• Liaise with Service Advisors to ensure repair orders are detailed, accurate, and properly prioritised.
• Maintain workshop capacity planning to optimise throughput and minimise downtime.
• Follow up on ongoing jobs, addressing delays and resolving operational issues promptly.
• Ensure all repairs meet manufacturer guidelines and company quality standards.
• Identify additional repair opportunities and communicate findings through the service team.
• Assist with complex diagnostics and difficult technical cases when necessary.
• Carry out final quality inspections before vehicle handover.
• Maintain accurate job records, workshop documentation, and reporting.
• Foster a positive team culture focused on performance, accountability, and customer satisfaction.
• Promote safe working practices and ensure compliance with health and safety requirements.
• Review workshop processes and recommend improvements to increase efficiency and profitability.
• Coordinate training requirements and support ongoing technician development.

Candidate Profile:

• Previous experience in a Workshop Controller, Workshop Foreman, Lead Technician, or similar supervisory position within the motor industry.
• Strong technical knowledge of vehicle maintenance, diagnostics, and repair procedures.
• Demonstrated experience managing workshop teams and achieving performance targets.
• Excellent organisational and workload planning abilities.
• Strong leadership skills with the ability to motivate and develop others.
• Comfortable working under pressure and making decisions in a busy environment.
• Good understanding of workshop management software and digital job systems.
• Qualified Motor Technician background highly desirable.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to delivering high-quality work.
• Full clean driving licence.

Salary & Benefits:

• Basic salary of approximately €60,000.
• Performance bonus with realistic earnings of €8,000 – €12,000 annually.
• Pension scheme.
• Life assurance and income protection benefits.
• Ongoing manufacturer-led training and professional development.
• Employee Assistance Programme.
• Referral bonus scheme.
• Staff discounts across products and services.