Workshop Controller

This is an excellent opportunity to join a progressive organisation that continues to invest in its facilities, people, and long-term growth.

Responsibilities:

• Coordinate and oversee the day-to-day workflow within the workshop.
• Allocate work effectively across technicians based on skill level and capacity.
• Monitor workshop productivity, efficiency, and labour utilisation.
• Ensure repairs and servicing are completed correctly and on schedule.
• Support technicians with technical guidance and problem-solving where required.
• Work closely with Service Advisors to ensure repair instructions are clear and accurate.
• Manage workshop loading to maximise productivity and customer satisfaction.
• Monitor job progress and proactively address delays or issues.
• Ensure all work carried out matches customer requirements and manufacturer standards.
• Review additional repair requirements and communicate recommendations through the service team.
• Assist with diagnosing intermittent or complex vehicle faults when necessary.
• Maintain accurate workshop records and job documentation.
• Conduct quality control checks before vehicles are returned to customers.
• Lead and support a team of technicians, promoting high standards and teamwork.
• Maintain a clean, organised, and safe workshop environment.
• Identify equipment, tooling, or training requirements that could improve workshop performance.
• Encourage best practices and continuous improvement across the department.
• Ensure compliance with health and safety procedures at all times.
• Prepare service and repair estimates along with realistic completion times.
• Keep up to date with technical developments and manufacturer training.

What We’re Looking For:

• Previous experience in a Workshop Controller, Senior Technician, Foreman, or similar automotive leadership role.
• Strong technical understanding of vehicle servicing, diagnostics, and repairs.
• Proven ability to lead, motivate, and manage workshop teams.
• Excellent organisational and planning skills.
• Experience working towards productivity and performance targets.
• Strong communication skills with both customers and colleagues.
• Ability to make confident decisions in a fast-paced environment.
• Good computer literacy and experience using workshop management systems.
• A qualified Motor Technician background would be highly advantageous.
• Professional, customer-focused approach.
• Strong attention to detail and commitment to quality workmanship.
• Full clean driving licence.

Package & Benefits:

• Salary of circa €60,000 plus performance-related bonus (€8,000 – €12,000)
• Company pension scheme
• Life assurance and income protection cover
• Manufacturer training and recognised certifications
• Employee Assistance Programme
• Staff referral incentives
• Employee discounts