PA/Admin

• Diary management, arranging and confirming meetings, liaising and co-ordinating attendance and travel arrangements for external meetings and events.
• Prepare documentation and agenda’s in advance of meetings as required.
• Provision of support for projects, including collating research documents etc.
• Correlating information for monthly management reports and external client reports.
• With the support of Corporate personnel, co-ordination of external meetings including training events/ workshops, online events, Information Days and other meetings.
• Preparing meeting documentation in conjunction with the Secretary to the Board.
• Liaising with stakeholders on behalf of the Director.
• Working with all members of the Department to ensure delivery of excellent customer service.
• Monitoring internal mailboxes and providing a timely response to queries or requests received.
• Updating the website in line with Department policy under the direction of the Director.
• Administrative support in the processing of assigned applications for authorisation.
• Monitoring progress and status of cases while ensuring adherence to strict European timelines.
• Liaising with external customers including pharmaceutical companies and other European regulatory bodies.
• Non-product specific administration work including typing, post, telephone queries, photocopying, scanning.
• Participating, as required, in internal audits, and working on the implementation of any required corrective actions.
• Reporting regularly on progress against specified objectives, goals and performance targets.
• Participation within the Performance Development Programme (PDP).
• Attending and contributing to team and departmental meetings as appropriate.
• Ensuring that policies and procedures are communicated in a consistent way to stakeholders.
• Liaising with relevant external organisations in relation to activities and processes relevant to the Department.
• Ensuring that appropriate mechanisms are in place to support interactions with other areas of the company.

Essential experience:

• At least one years’ experience in a busy office environment.
• Previous PA experience supporting senior management would be a strong advantage.
• Excellent planning and organisation skills including the ability to efficiently manage information flow, for large and diverse volumes of work.
• Excellent record-keeping and documentation skills.
• An aptitude for problem-solving and decision-making.
• Excellent communication skills both written and verbal, confident manner with a high level of discretion and professionalism.
• Proficiency in the Microsoft office suite (Word, Excel, PowerPoint, Outlook, MS Teams) and database.
• Experience working to deadlines, and reaching targets.