Hearing Aid Dispenser

Job description

Hearing Aid Dispenser

Locations: Dublin & Galway
Job Type: Full-Time, Permanent

Launch Your Career in Hearing Healthcare

Our client is seeking enthusiastic, customer-focused individuals to join their growing team as a Hearing Aid Dispenser in Dublin and Galway.

This is an excellent opportunity for someone looking to build a long-term career in healthcare. Our client provides a comprehensive training programme, ongoing mentoring, and a clear pathway towards professional qualification in audiology.

Previous audiology experience preferred but not essential.

What Our Client Offers

• €35,000 basic salary
• Attractive 20% commission structure
• Employer contributory pension scheme
• Travel allowance
• Intensive 15-week training programme
• Dedicated mentoring and shadowing
• Ongoing coaching and professional development
• Career progression opportunities within a growing organisation

Qualification, Experience & Skills

• Good general standard of education
• Strong customer service skills
• Technically capable and willing to learn new systems and technologies
• IT literate
• Full clean driver’s licence essential
• Strong organisational and administrative skills
• Ability to work independently and manage a varied diary

The successful candidate will be:

• Service-minded and customer-focused
• Empathetic and personable
• An excellent communicator
• A strong relationship builder
• Honest and reliable
• Committed and professional
• A collaborative team player
• Eager to learn and develop professionally
• Support the successful candidate in completing a Foundation Audiology Course on completion of 2 years

Key Responsibilities

• Make and attend appointments with prospective and existing clients.
• Conduct hearing assessments in accordance with company procedures and professional standards.
• Recommend and sell appropriate hearing solutions based on individual client needs.
• Complete all sales administration and associated documentation accurately and efficiently.
• Maintain accurate audiograms, client records, and diary management systems.
• Submit all required reports, case notes, and monthly activity reports within agreed timeframes.
• Provide exceptional after-sales care and ongoing client support.
• Respond promptly and professionally to customer queries and service requests.
• Participate actively in KPI reviews, appraisal meetings, and development plans.
• Maintain and develop audiometry, sales, and product knowledge through continuous training.
• Gather market intelligence regarding competitor activity and local opportunities.
• Use company equipment effectively to deliver excellent client outcomes.
• Demonstrate flexibility regarding working hours, including occasional evenings and Saturdays, where required.
• Participate in cross-functional training and undertake additional duties as requested by management.

Why Join Our Client?

This role offers an exciting opportunity to begin a professional healthcare career with structured training, ongoing mentorship, attractive earning potential, and a clearly defined development pathway. If you are motivated by helping people, enjoy working with technology, and want to build a long-term career in a growing sector, we would love to hear from you.