Customer Services Advisor

Customer Services Advisor | Dublin City Centre | 12-Month Contract

Are you passionate about delivering exceptional customer service and looking to develop your career within financial services?

Our client, a highly respected financial institution based in Dublin City Centre, is seeking a Customer Services Advisor to join their friendly and supportive team. This is an excellent opportunity for a customer-focused professional with experience in financial services, banking, insurance, or a regulated environment who is looking to take the next step in their career.

The Opportunity

As a Customer Services Advisor, you will play a vital role in delivering an outstanding experience to members and customers. Working as part of a collaborative team, you will provide support across a range of financial transactions, customer queries, account administration, and lending services while ensuring the highest standards of service and compliance.

Essential Experience

Previous customer service experience within financial services, banking, insurance, or a regulated environment.

• APA or QFA qualification, or a willingness to work towards achieving one.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational ability.
• Positive, adaptable, and customer-focused approach.
• Strong problem-solving and analytical skills.

Why Apply?

• Join a respected and established financial institution.
• Gain valuable exposure across multiple areas of financial services.
• Work within a supportive and collaborative environment.
• Opportunity to further develop industry qualifications and career progression.

If you’re looking for an opportunity to build a rewarding career within financial services while delivering exceptional customer experiences, we’d love to hear from you.