Clerical Officer Grade IV

Job description

Job Title: Clerical Officer Grade IV

Location: North Dublin

Start Date: March 2025

Hours: Monday to Friday 9am to 5pm (35hours per week)

Hourly rate of pay: €18.00 – €19.00 per hour

Key Responsibilities:

• Administrative Support:

  • Manage general administrative tasks including data entry, filing, and handling documentation.
  • Prepare and process correspondence, reports, and official documents.
  • Coordinate meetings, appointments, and departmental events.

• Data Management:

  • Maintain accurate records, both physical and digital, ensuring data integrity and confidentiality.
  • Support the management of databases and assist in data analysis as required.

• Customer Service:

  • Serve as the primary point of contact for internal and external queries.
  • Handle communication channels including phone, email, and postal services professionally and efficiently.

• Financial Administration:

  • Assist with financial processes such as invoice processing, petty cash management, and expense tracking.
  • Contribute to the preparation of financial reports and budget monitoring.

• Compliance and Policy Adherence:

  • Ensure compliance with organizational policies, procedures, and regulatory requirements.
  • Support the implementation of new systems and process improvements as directed by management.

• Team Collaboration:

  • Work closely with colleagues and other departments to promote a cohesive working environment.
  • Provide support to other administrative staff during periods of high workload or absence.

Essential Criteria:

• Education & Experience:

  • Minimum of QQI Level 6 or equivalent qualification.
  • 2-3 years of administrative experience, ideally in a similar role.

• Skills & Competencies:

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication skills, both written and verbal.
  • High level of attention to detail and accuracy.
  • Ability to work independently and as part of a team.

• Personal Attributes:

  • Professional and approachable with a strong customer service focus.
  • Flexible and adaptable to dynamic work environments.
  • Strong problem-solving skills and proactive attitude.

Desirable Criteria:

• Experience in the public sector or healthcare environment.
• Knowledge of office management and financial procedures.
• Familiarity with data protection and confidentiality requirements.