Support Officer

Job description

Job Title: Support Officer

Duration: Until 31st December 2025
Hours: 35 hours per week
Salary: €32,844 per annum (pro rata)
Location: Hybrid role

About the Role

Orange Recruitment is seeking a Temporary Support Officer to join a public sector organisation. The successful candidate will play a key role in supporting the delivery of the a scheme, including reviewing and appraising applications, processing and appraising installation confirmation, answering queries from participants and stakeholders, via phone and email, maintaining accurate records, ensuring all queries are managed in line with service standards.

A full induction and training will be provided.

Key Requirements

• Previous call centre or customer service experience is highly desirable.
• Strong ICT skills, with experience using CRM or similar systems.
• Excellent communication and interpersonal skills.
• High attention to detail with the ability to work accurately and efficiently.
• Ability to work as part of a team and independently in a hybrid environment.