Clerical officer

Job description

Job Title: Clerical Officer (Temp)

Location: Dublin 2, Hybrid (2 days in office)
Working Hours: 37 hours per week, Monday to Friday
Salary: €33,603 per annum

About the Role

We are currently seeking Clerical Officers to support the a public sector department. These roles are central to ensuring effective administrative and information management support across teams working in a fast-paced and impactful environment. If you are organised, adaptable, and motivated to contribute to important public service initiatives, we encourage you to apply.

Key Responsibilities

Successful candidates will be required to undertake a range of general and administrative duties, including but not limited to:

Administrative Support:

• Data entry and monitoring
• Managing correspondence via email, phone, and written communications
• Liaising with internal and external stakeholders
• Use of Excel and other office systems

General Office Duties:

• Sending emails
• Typing letters and documents
• Filing and document management

Information Management: Working with a variety of information sources, including written, numerical, and chart-based data

Records Management: Supporting accurate record-keeping in line with Department policies and GDPR requirements

Essential Requirements

Applicants must demonstrate the following competencies:

Teamwork Skills:

• Shows respect for colleagues and co-workers
• Develops and maintains positive working relationships
• Shares information and knowledge appropriately

Information Management / Processing Skills:

• Approaches work in a thorough and organised manner
• Follows procedures and protocols and understands their importance
• Maintains high-quality, clear, and accurate records

Customer Service and Communication Skills:

• Is respectful, courteous, and professional at all times
• Remains composed in challenging situations
• Communicates clearly and effectively, both verbally and in writing

Delivery of Results:

• Takes responsibility for assigned work and follows it through
• Completes tasks in a timely manner
• Adapts quickly to new processes and ways of working
• Checks work thoroughly and learns from mistakes

Terms & Conditions

• Competitive public service salary

• Hybrid working model

• Opportunity to contribute to meaningful public service work