Clerical Officer

Job description

Job Title: Clerical Officer

Location: Blanchardstown, Dublin 15
Contract Type: Temporary
Salary: €17.10 per hour

About the Role

The Clerical Officer supports the provision and coordination of essential medical equipment and assistive devices for service users. We are seeking a detail-oriented and organised Clerical Officer to provide high-quality administrative support, ensuring accurate documentation and smooth operational workflows within a fast-paced healthcare setting.

Key Responsibilities

• Process referrals, requisitions, and documentation for aids, appliances, and medical equipment.

• Maintain accurate records and databases in line with standards.

• Liaise with clinical staff, community teams, service users, and suppliers regarding equipment orders, delivery schedules, and queries.

• Track equipment requests, monitor stock levels, and follow up on outstanding items.

• Respond to incoming phone and email queries professionally and efficiently.

• Prepare routine service reports, data extracts, and administrative summaries.

• Assist with scheduling of assessments, collections, and appointments.

• Ensure strict adherence to data protection, patient confidentiality, and all administrative procedures.

• Provide general administrative support including filing, scanning, photocopying, and minute-taking.

Requirements

• Previous experience in a clerical or administrative role – public sector experience an advantage.

• Excellent attention to detail with strong accuracy in data entry and documentation.

• Strong organisational, multitasking, and time-management skills.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

• Good written and verbal communication skills.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Professional, reliable, and service-oriented approach.

Desirable Skills

• Familiarity with aids and appliances services, logistics, or equipment coordination.

• Understanding of medical terminology or patient administration processes.