Claims Executive

Orange Recruitment is seeking an experienced claims handler to work closely with a respected brokerage in Dublin North. You will be responsible for the efficient management of claims, working within your own authority levels ensuring settlements are achieved in an efficient, accurate and timely manner.

Salary: €40k DOE
Permanent, full time
This is a hybrid role offering 2-3 days WFH after inital training period.

Key Responsibilities

• Manage all aspects of claims from notification through to settlement.
• Advise and update clients on claim progress, ensuring clear communication at all stages.
• Investigate incidents/accidents, manage the IRB process, and arrange medical or engineering assessments as required.
• Prepare claims data for internal and external reporting.
• Implement agreed claims handling protocols and ensure compliance with regulatory requirements.
• Maintain strong client relationships and keeping them informed of developments.
• Contribute to ad hoc project work and continuous improvement initiatives.

Experience Required

• Fully Qualified CIP
• Minimum 2+ years‘ experience handling claims, within Irish Insurance
• Strong knowledge of the Irish claims environment and procedures
• Strong understanding of policy covers for personal lines.
• Excellent communication, organisational, and relationship management skills.
• Customer-focused, empathetic, and professional in all interactions.

Ongoing CPD training and Insurance Institute membership support available