Change Management Facilitator

Change Management Facilitator

Location: Galway (Onsite)

Hours: 37.5 hours per week, Monday to Friday

Reporting To: Chief Executive Officer (CEO)

Contract Type: Full-Time

Overview

An exciting opportunity has arisen for an experienced Change Management Facilitator to support the organisation through a period of strategic transformation and organisational development. Reporting directly to the CEO, the successful candidate will work closely with the Senior Leadership Team, managers, HR and key stakeholders to translate strategic priorities and organisational review outcomes into practical, sustainable actions that enhance organisational performance and service delivery.

This role requires a highly skilled facilitator with strong stakeholder management abilities and experience delivering large-scale change initiatives within complex and regulated environments.

Key Responsibilities

• Change Strategy and Planning
• Develop and implement a comprehensive Change Management Strategy and Framework.
• Translate organisational review findings into a prioritised implementation roadmap.
• Support leadership teams in embedding sustainable organisational change.
• Staff Engagement and Facilitation
• Design and facilitate staff workshops and engagement forums.
• Support cross-functional teams in planning and managing change processes.
• Promote staff involvement in the design and implementation of change initiatives.
• Foster a culture of collaboration, engagement and continuous improvement.
• Communication and Stakeholder Engagement
• Develop and deliver a structured communication strategy.
• Support the Senior Leadership Team in communicating change through clear and transparent messaging.
• Prepare presentations, briefing materials, FAQs and regular progress updates.
• Build and maintain effective relationships with key stakeholders.
• Change Implementation
• Establish governance structures, reporting lines and terms of reference.
• Support the design and implementation of new organisational structures and process improvements.
• Drive strategic initiatives aligned with organisational objectives.
• Ensure change initiatives are embedded effectively across the organisation.

Risk Management

• Identify organisational and cultural risks associated with change.
• Develop mitigation plans and proactively address resistance to change.
• Support change delivery within a regulated and unionised environment.
• Monitoring and Performance
• Develop KPIs and success measures to evaluate the impact of change initiatives.
• Create reporting dashboards and performance frameworks.
• Monitor progress, adoption and benefits realisation.
• Provide regular reports to the CEO and Senior Leadership Team.

Key Deliverables

• Strategic Deliverables
• Change Management Strategy and Framework.
• Transformation and Implementation Roadmap.
• Staff Engagement Deliverables
• Staff Engagement Plan.
• Workshop and staff forum reports.
• Communication Deliverables
• Communication Strategy and Plan.
• Core messaging framework.
• Presentations, briefing materials and FAQs.
• Implementation Deliverables
• Detailed Change Implementation Plans.
• Change Impact Assessments.
• Risk and Issue Registers.
• Monitoring and Reporting Deliverables
• KPI and Performance Framework.
• Benefits Realisation Plan.
• Progress Reports and Dashboards.

Essential Skills and Competencies

Core Skills

• Strong facilitation and workshop leadership skills.
• Excellent communication and stakeholder engagement abilities.
• Strategic planning and execution capability.
• Programme and project management expertise.

Key Competencies

• Ability to influence and build relationships without direct authority.
• High emotional intelligence and strong interpersonal skills.
• Strong analytical and problem-solving abilities.
• Results-oriented with a focus on measurable outcomes.
• Change Management Expertise
• Demonstrated experience applying recognised change management methodologies.
• Ability to tailor change frameworks to public sector environments and organisational cultures.

Experience and Qualifications

Essential Experience

• Proven experience delivering large-scale change programmes within public sector organisations.
• Experience implementing organisational and strategic review outcomes.
• Experience working in governance and compliance-focused environments.
• Experience operating within multi-disciplinary settings.
• Strong track record managing cultural change and overcoming resistance to change.
• Experience engaging with a broad range of stakeholders.

Desirable Experience

• Experience within the Irish or EU public sector.
• Familiarity with civil and public service operating models.
• Experience working with statutory bodies and agencies.
• Knowledge of industrial relations frameworks and unionised environments.

What We Offer

• Opportunity to play a key role in shaping organisational transformation.
• Direct engagement with the CEO and Senior Leadership Team.
• A collaborative and purpose-driven working environment.
• The chance to deliver meaningful and sustainable improvements in organisational performance and service delivery.