Service Coordinator

Job description

Orange Recruitment is currently recruiting for a Service Coordinator on behalf of a growing engineering services company based in Dublin. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities and acting as the key link between customers, engineers and operational teams. The successful candidate will play a vital role in ensuring service requests, maintenance visits and customer communications are handled efficiently while helping to keep day-to-day operations running smoothly.

Responsibilities:

• Managing incoming service requests via phone and email
• Coordinating engineer schedules and service visits
• Updating customers on ongoing works and response times
• Scheduling planned maintenance activities
• Liaising with subcontractors and service providers
• Maintaining accurate records and service documentation
• Assisting with invoicing and administration activities
• Supporting operational teams with reporting and compliance documentation

Ideal Candidate:

• Previous experience within administration, scheduling or customer service
• Strong communication and organisational skills
• Comfortable managing multiple tasks simultaneously
• Good attention to detail
• Strong IT skills including Microsoft Office
• Positive and proactive approach to work

What’s on Offer:

• Salary €35,000 – €40,000
• Full-time permanent position
• Supportive team environment
• Long-term career progression
• Varied and busy workload
• Established and growing business

This role would suit candidates from service coordination, facilities management, engineering administration, scheduling or customer support backgrounds.