Head of Facilites and IT

Job description

Head of Facilities & IT

We are currently recruiting for a Head of Facilities & IT to join the leadership team of a prestigious, luxury hospitality property. This is an exciting opportunity for an experienced professional to take ownership of facilities operations and IT oversight within a high-performing environment.

Key Responsibilities

• Lead, develop, and manage the facilities team to ensure operational excellence.

• Oversee all facilities functions across the property.

• Ensure full compliance with all statutory and legal requirements, including fire safety, hygiene, health & safety, GDPR, and employment legislation.

• Manage departmental Profit & Loss by controlling costs and identifying revenue opportunities.

• Plan and monitor repairs and preventative maintenance across guest rooms, public areas, plant, and all operational spaces.

• Oversee project delivery, ensuring completion on time and within budget.

• Present capital expenditure (CapEx) plans, budgets, spend, and ROI to ownership/leadership stakeholders.

• Liaise effectively with external contractors and service providers.

• Maintain luxury-level standards across all areas of the property.

• Control facilities-related costs and manage supplier contracts.

• Drive staff performance, structure, and ongoing development within the department.

Key Requirements

• Proven experience in a similar senior role within a hotel environment.

• Strong background in facilities and/or engineering management.

• Relevant technical qualifications (Electrical, Plumbing, HVAC, or similar).

• Excellent organisational, communication, and leadership skills.

• Ability to work flexibly in a 7-day operational environment.

• A proactive, solutions-focused mindset with strong attention to detail.

• Demonstrated project management capability with the ability to manage multiple initiatives simultaneously and meet tight deadlines.

What We Offer

• Competitive benefits package, including enhanced annual leave based on service.

• Ongoing learning and development opportunities.

• Employee Assistance Programme.

• A collaborative and team-focused working environment.

• Meals and uniform provided.

• Complimentary on-site parking.

• Regular employee social events and recognition initiatives.

• Structured training programmes delivered both internally and by external experts.

This is a fantastic opportunity for a driven and experienced professional looking to make a significant impact in a luxury hospitality setting.