Operations Administrator

Job description

Operations Administrator

Orange Recruitment is seeking an organised and proactive Operations Administrator to join a public sector Human Resources & Development (HRD) department on a 10-month specified purpose contract. This is an excellent opportunity to gain broad HR, recruitment and learning & development experience within a dynamic public sector organisation.

About the Role

The HRD department acts as a strategic enabler for the business, supporting organisational capability, engagement and performance. The HRD Operations team plays a critical role in delivering efficient, high-quality operational support across HR, Recruitment and Learning & Development.

Reporting to the Operations Lead, the Operations Administrator will provide hands-on administrative support, take ownership of defined HRD processes and contribute to continuous improvement initiatives across the department.

Key Responsibilities

HRD Operations & Administration

• Manage shared HR, Recruitment and L&D inboxes, responding to and triaging queries.
• Maintain accurate employee records across HR information systems and electronic filing systems.
• Support recruitment administration including interview coordination, documentation and pre-employment checks.
• Assist with onboarding from offer stage to first day, including contracts, ID cards and training coordination.
• Process and update employee leave, time and attendance records.
• Support recurring HR processes such as probation reviews, service certificates and monthly system updates.
• Administer training requests, bookings, payments and training records.
• Provide local administrative support for the EU Network Training Centre.
• Provide administrative support to the HRD Director and wider teams during peak periods.

Quality, Knowledge & Process Improvement

• Support HRD quality management and document control activities.
• Assist with updating policies, procedures and HRD documentation.
• Contribute to process improvement initiatives aimed at increasing efficiency and capacity.

Customer Service & Communication

• Deliver a high standard of internal customer service.
• Support effective communication and coordination across HR, L&D, Operations and wider teams.
• Liaise with external organisations as required.

About You

Essential Requirements

• Minimum 1 year’s relevant administrative experience, ideally in HR, L&D or Operations.
• Experience using software or database systems (HR systems desirable).
• Excellent organisational skills with the ability to manage competing priorities.
• Strong attention to detail and ability to meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), Outlook and Microsoft Teams.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team and use initiative.

Desirable

• Reporting or analytical experience.
• Exposure to Lean or Lean Six Sigma practices.

Salary & Benefits

• Salary: €31,118 – €48,427 per annum (incremental scale, entry at minimum)
• Annual Leave: 22 days per annum (excluding public holidays)
• Hours: 35 hours per week, Monday-Friday (flexitime available after 6 months)
• Work Location: Hybrid working – minimum 2 days per week onsite at Dublin 2 offices