Quality Officer

Quality Officer
Location: Hybrid | North Dublin

Salary: €64K – €75K DOE
Start Date: IMMEDIATE
Annual Leave: 30 days p.a. pro rata

An excellent opportunity has arisen for a Quality Officer with 3-5 years’ experience in corporate or industry settings. This hybrid role is ideal for a proactive, detail-oriented professional ready to hit the ground running. You’ll work across quality management systems, audits, risk, and compliance, and support high-impact continuous improvement initiatives.

About the Role

As Quality Officer, you’ll play a key role in managing and developing quality and risk systems, ensuring compliance with key ISO standards, supporting internal and external audits, and acting as a liaison with accreditation and advisory bodies.

Key Responsibilities

• Maintain and enhance organisation-wide Quality Management Systems (e.g. ISO 9001, ISO 17021, ISO 27001, ISO 50001)
• Organise and manage document control systems for compliance with accreditation requirements
• Administer QMS software tools such as Q-Pulse and CalQRisk for audits, CAPA, document control, and feedback
• Ensure proper control of documents, templates, and records including authorship, approval, and accessibility
• Prepare and support internal and external audits, including documentation, follow-up, and relationship management
• Coordinate quality activities across departments and act as liaison with accreditation bodies
• Manage engagement throughout the accreditation cycle, including non-conformance tracking and corrective action closure
• Review linkages between risk, complaints, and CAPA
• Support new project implementation with relevant quality system changes
• Monitor and report performance metrics related to quality objectives and systems
• Plan and conduct internal audits and communicate results to management
• Lead or support activities to improve process efficiency, effectiveness, and compliance
• Maintain and update the organisation’s Risk Register
• Provide leadership on risk-related matters for the Audit and Risk Committee (ARC)
• Foster a proactive quality and safety culture across the organisation

Qualifications & Experience

Essential

• Degree or equivalent qualification in a relevant field (NFQ Level 8 or above)
• Certified Lead Auditor with a minimum of 5 years’ auditing experience
• Proven experience with ISO management systems (particularly ISO 9001, 17021, 27001, 50001)
• Strong interpersonal and communication skills, with the ability to work across all levels of an organisation
• Highly proficient in MS Office 365 (Teams, SharePoint, Excel, Word, Outlook, PowerPoint)
• Skilled in using quality and risk software (e.g., Q-Pulse, CalQRisk)

Desirable

• Experience with lean tools, SPC, FMEA, root cause analysis, process mapping, and continuous improvement
• Knowledge of requirements for certification bodies and accreditation processes

What’s on Offer

• Hybrid working – 2 days onsite per week
• Laptop and mobile phone provided
• No travel required
• Free on-site parking and subsidised canteen
• Competitive salary and generous annual leave

Apply Now

This is a fantastic opportunity for a self-driven and experienced Quality Officer looking to make a real impact in a highly professional and quality-focused environment.